Terms of service.

Effective Date: April 20, 2025

Welcome to helloeleve.com, the website and online storefront of Elevé Consulting ("Elevé," "we," "us," or "our"). By accessing this website or purchasing any of our products or services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Intellectual Property

All content, including but not limited to PDFs, toolkits, checklists, templates, guides, and branding assets, is the property of Elevé Consulting and protected by copyright and trademark laws. You may not reproduce, distribute, or resell any Elevé content without express written permission, except for limited personal use or nonprofit internal team use.

2. License to Use Products

Digital downloads are licensed for use by the purchasing individual or organization only. You may print or distribute copies within your internal team, but you may not share files externally or repackage them for sale or reuse in consulting engagements, unless a separate licensing agreement is made in writing.

3. Payments and Refunds

All payments are processed securely through our third-party platforms (e.g., Payhip, Etsy, Stripe). Due to the digital nature of our products, all sales are final. If you encounter a technical issue accessing your purchase, email info@helloeleve.com and we’ll make it right.

4. User Conduct

You agree not to use this site or any materials obtained through it for unlawful purposes or in a way that could damage Elevé’s reputation. Abuse of the platform, copying of materials for resale, or misrepresentation of affiliation with Elevé is grounds for account termination and potential legal action.

5. Advisory and Consulting Services

Any coaching, advising, or strategic support provided via our Sustainability Sprint or other custom offerings is educational and advisory in nature. It is your responsibility to evaluate and implement decisions based on our guidance. We make no guarantees of specific fundraising outcomes or retention benchmarks.

6. Limitation of Liability

Elevé is not liable for any indirect, incidental, or consequential damages arising from the use of our site, products, or services. You use our content at your own risk.

7. Updates and Changes

We reserve the right to update these terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

8. Data Protection & Privacy Compliance

We comply with the General Data Protection Regulation (GDPR) for EU/EEA users and the California Consumer Privacy Act (CCPA) for California residents.

If you are located in the EU, UK, or California, you have the legal right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Request that we limit or stop processing your data

  • Request a portable copy of your data (EU/UK only)

  • Opt-out of data sale (CCPA – note: we do not sell your data)

To exercise these rights, email info@helloeleve.com with your request. We will respond within 30 days.

Questions?
Contact us at info@helloeleve.com